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Tuesday, December 9, 2014

How to Recall a Sent Email in Outlook

For free training videos, visit the Trainer Lori YouTube channel!

If you send an email and discover it was a mistake, don't panic!  As quick as possible, use the Recall tool instead.

1.In Outlook, open Sent Items.

2.Find and open the sent email to recall.

3.In the Move group, click Actions command dropdown. (Depending on the size and resolution of your screen, the word Actions may not appear.)

4.Click Recall This Message
 
5. The Recall This Message dialog box opens. Select the options you desire.  If you want to be notified of the success or failure of each, select the Tell me if recall succeeds or fails for each recipient.

You will (eventually) get an email regarding recall success or failure for each recipient. Success is based on the fact that the recipient has not opened or moved the email before the recall is sent. 
6.Then click OK.

7.The sent email will now contain a message indicating you attempted to recall it.
 
8.The recipients may get a message stating that the email has been recalled.

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