How to set up a computer headset

1.Plug in the device into a USB port to your computer.

2.In the bottom right corner of the screen, click the arrow to open the system tray. Click the speaker icon to open Speaker Volume.  Click Mixer to open Volume Mixer – Speakers.

3.Under Device, click the dropdown to select speakers. From the list choose which speakers are your headset (and not the internal audio device).  In this example, Savi Office.

NOTE: The name on the device and the name the computer recognizes may not be the same. 
TIP: Search online for any other names for your device. The headset in this example says Plantronics on the device, but their website and the computer both call it Savi Office.

4.Check to see if your microphone is also listed.  If so, you are set up and can use the headset.  If not, continue below.

5.Click the Start button.  In the Start Menu, click Control Panel.

6.Click Sound. A dialog box opens.  Under the Playback tab, check to see if your headset speakers appear.  If so, click the name of them. Then click Set Default.

7.Under the Recording tab, find the headset microphone name and click it. 

8.Click Set Default.  Click OK.

9.If it isn’t working, click Start and type in Find and fix audio recording problems.  A wizard opens and will walk you through options to fix it.

10.If you have a wireless headset with docking stand, ensure the correct button at the top of the stand is selected (computer or phone) depending on how you want to use the headset.